Privacy Policy

Website: https://www.mercurymentors.com
App: Mercury Mentors (iOS/Android)

At Mercury Mentors, we value your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile app, and services.

By accessing Mercury Mentors, you agree to the terms of this Privacy Policy.


1. Information We Collect

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Date of birth (if provided)

  • Billing and payment details

  • Educational preferences

b. Usage Data

  • IP address

  • Device information (model, OS, browser)

  • Location (approximate)

  • Pages visited, course history, and interaction behavior

c. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged in

  • Analyze traffic

  • Improve platform experience
    You can manage cookies in your browser settings.


2. How We Use Your Information

We use your data to:

  • Create and manage your account

  • Provide access to courses and materials

  • Process payments securely

  • Send updates, offers, and support-related communication

  • Improve our courses and platform functionality

  • Ensure compliance and prevent fraud


3. How We Share Your Information

We do not sell your personal data. We may share your information with:

  • Payment processors (e.g., Razorpay, Stripe, PayPal)

  • Service providers (e.g., email, analytics, customer support tools)

  • Legal authorities, if required by law
    All third parties are bound by strict confidentiality and data protection agreements.


4. Data Security

We implement industry-standard encryption and security protocols (SSL, HTTPS) to protect your data. However, no system is 100% secure. You’re responsible for safeguarding your login credentials.


5. Your Rights

You may:

  • Access or update your personal data via your profile settings

  • Request deletion of your account/data

  • Opt out of marketing emails
    To exercise any rights, email us at support@mercurymentors.com.


6. Data Retention

We retain your data as long as your account is active or as required to comply with legal obligations, resolve disputes, or enforce agreements.


7. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If you believe a child has provided personal data, contact us immediately for deletion.


8. Third-Party Links

Our platform may link to external sites. We are not responsible for their content or privacy practices. Please review their policies separately.


9. International Users

If you are accessing Mercury Mentors from outside India, your data may be transferred and processed in India. By using our services, you consent to this.


10. Policy Updates

We may update this Privacy Policy. Any changes will be posted here with an updated effective date. Continued use of the platform implies acceptance.


11. Contact Us

If you have any questions or concerns about this Privacy Policy:
???? Email: support@mercurymentors.com
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